Emma Phillips

Emma Phillips first came to CMA on a week’s work experience but she impressed Stephen so much in that short time he asked her to stay on permanently. Or to put it another way, Emma told Stephen either he gave her a permanent job now or she’d tell her dad the lawyer about the thing he asked her to do in the lift with the girl from accounts. She started the next day.

Emma has an interesting interpretation of what it means to be an assistant. She has a healthy disrespect for authority and absolutely no respect for people like Alex who have no authority whatsoever.

She knows where the bodies are buried at CMA. She knows that when she tells clients that Helen is in a meeting at the BBC she’s actually in bed with a hangover. She knows that Alex is afraid of her and Dan fancies her. And she’s been collecting dirt on Stephen for a while now for when she feels it’s time for a promotion, which is going to be any day now.